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IT Tech Support and Infrastructure

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1-321-312-0104  -  support@deepdiive.com

IT Support for Melbourne, Rockledge, Indian Harbour Beach, Indialantic and Palm Bay, Florida and Remote Support for the entire United States.

Are IT issues impacting your business productivity?

Server Backup and Support Bundle for Business
  • Slow or sporadic performance of your PCs, servers and network overall
  • Frequent downtime during business hours throughout the year
  • Current IT computer support or Managed Service Provider (MSP) costs are too high or they do not supply you with immediate assistance
  • PCs are not running reliable, up-to-date antivirus/anti-malware protection and latest patches and service packs do not get installed regularly

We have over 25 years of experience providing computer support for systems and networks of all sizes, from small business to enterprise. Even if your business currently has its own IT support staff or you need part time assistance for projects, you can benefit from the services we can provide:

  

 

System Security
System Security - We will deploy and manage the latest in network and system security software and appliances and will provide initial and ongoing audits of your companies’ network devices. 

Manufacturers and Suppliers, Have you missed the NIST 800-171 cybersecurity compliance deadline (December 31, 2017)? Prime contractors, such as Lockheed Martin and Northrop Grumman are mandating their suppliers/manufacturers obtain NIST 800-171 compliance when handling CUI in order to be awarded future contacts, or in some cases, retain their CURRENT contracts. (See links below.) If you missed the deadline, you need to act now.  We've helped suppliers/manufacturers in Brevard County and even those outside of Florida become compliant and we can help you too.  Contact us today for a free consultation.

New Guidelines (Cyber-security) - Lockheed Martin

Cyber-security Resources for Suppliers - Northrop Grumman
    
 
Server Management Tech Support
  Server Management - We are the experts you want to call when it comes to Virtualization (VMware and/or Hyper-V), performance monitoring, security, Windows 2003-2012 R2, Linux, Exchange, SQL, Active Directory, DNS, file servers, proprietary applications and we have the expertise to replicate and backup your servers.  
 
 Network Management Tech Support
  Network Management - High speed Internet, security, monitoring, firewalls, routers, VLAN L2/L3 switches, network design, cable connections and secure wireless (Wi-Fi). 
 

 Desktop and Laptop Computer Support

 Desktop/Laptop PC Support - We have exceptional troubleshooting skills working with Microsoft Office and all types of proprietary software. We have the tools to provide performance optimization for all of your workstations. We ensure all systems have up-to-date patching in place. We perform virus removal and protect your systems from being hijacked by spyware, viruses and ransomware.

 

  Melbourne Computer Repair

Helpdesk Services - We provide your company with its own help desk portal for submitting work tickets, configuration management, documenting remediation steps, tracking time and SLAs.
 
Managed Print Services Tech Support
Managed Print Services - Deployment, configuration and managing of print servers, existing print device troubleshooting and maintenance.
 
Storage Systems Support
 Storage Systems - We deploy and manage your storage systems including DAS, NAS and SAN systems, providing the highest performance, reliability and replication of your data.
 
System Backup Tech Support
  System Backup and Recovery - We provide initial and ongoing audits of your network to determine if your data is backed properly and implement/manage backup systems accordingly.
 
Disaster Recovery
 Disaster Recovery Procedures - We will work with your management and staff to deliver a DRP plan that will protect your company from catastrophic data loss.
 

 Network Documentation

 Network and System Documentation - Our team provides your company and its management with up-to-date documentation that will help your entire staff become more familiar with your network and systems. We deliver network diagrams, cable termination information, IP address reservation spreadsheets and vendor contacts.
 
Vendor Management
 Vendor Management - We manage your technical vendor relationships for you, which means you get a single point of contact for all of your troubleshooting and support needs.

 

Check out our reviews on Google and Facebook.

    Reviews IT Support, Melbourne, Florida
    "As a small business owner in a realm far from the computer world, I have to say how grateful I am for IT computer support that is highly knowledgeable but can make things simple. The service and professionalism was unbeatable. What really made doing business with Deep Diive exceed my expectations though, was how kindly we were treated. He remediated our problem quickly and was really able to destress a stressful situation (and usually that's my job)."
    "Incredibly knowledgeable and courteous! Deep Diive Solutions, LLC has years of industry experience and is the first place I go to for all my IT computer support issues"
    "Mom and Pop service with the latest technology! Protect your business with this company!! True Lifesavers!!"